hoki 99Terms of Use
These terms set out the conditions under which we at hoki 99 provide our platform to users in supported jurisdictions. By opening an account and using our services, you agree to these terms and our commitment to transparent, fair operation.
Our platform operates in jurisdictions where online gaming and sports betting are permitted by local law. We require all users to verify their identity, comply with our account policies, and use our services only where legally permitted. This page outlines your rights and responsibilities when you join hoki 99.
We at hoki 99 are committed to protecting your account, your funds, and your personal data. Our terms reflect this commitment and set clear expectations for how we operate and how you can use our platform.
Account Opening and Eligibility
When you open an account at hoki 99, you confirm that you are of legal age in your jurisdiction and that you are not prohibited by local law from using our platform. We require you to provide accurate legal name, email address, phone number, and date of birth. You are responsible for keeping this information current.
We at hoki 99 reserve the right to verify your identity at any time. Before your first withdrawal, you must complete full account verification by providing identity documents (such as a national ID or passport). This is a standard anti-fraud measure and a condition of our service. Verification typically completes within one business day.
You may hold only one account at hoki 99. If we discover duplicate accounts, we will close all but one and may forfeit any balances. You are responsible for maintaining the confidentiality of your account credentials. We are not liable for unauthorized access if you share your password or fail to secure your account.
Deposits, Withdrawals, and Payment Methods
We at hoki 99 accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfers (mobile banking, local payment, online payment, e-wallet). Deposits are credited to your account balance immediately upon confirmation. Your first deposit qualifies you for our welcome offer, which is credited after verification and subject to any activity threshold specified in the promotion terms.
Withdrawals are processed back to your original payment method. If you deposited via mobile banking, your withdrawal goes to your local payment account; if you used online payment, your withdrawal is transferred to your e-wallet account. Withdrawal processing times vary by payment method. E-wallet withdrawals typically settle within minutes; bank transfers may take a standard verification window. Your withdrawal request is logged in your account history, and you can track its status in real time.
- Deposit Eligibility
- Your account must be verified before you can deposit. Deposits are credited immediately upon confirmation by your payment provider.
- Withdrawal Conditions
- Your account must be verified, and any activity threshold for bonuses must be met. Withdrawals are processed to your original payment method.
- Payment Method Matching
- We require that withdrawals go to the same payment method used for deposits. This protects your account security and prevents fraud.
- Transaction Disputes
- If a deposit does not credit or a withdrawal is delayed, contact our support team with transaction details. We investigate all disputes within one business day.
We at hoki 99 do not charge fees for deposits or withdrawals. However, your payment provider may charge fees for certain transactions. We are not responsible for fees imposed by third-party payment processors.
Bonus Terms and Loyalty Rewards
Our welcome offer is a one-time bonus credited after your first deposit is confirmed and your account is verified. The welcome offer is not a fixed amount — it varies based on your deposit size and applicable regional terms. To claim it, you must complete identity verification and meet any minimum activity threshold specified in the promotion terms.
Weekly cashback at hoki 99 is calculated on your net activity across all games and credited every Monday morning. Cashback is real balance and can be withdrawn immediately or used for further play. The cashback rate increases as your VIP tier rises. Tier status is recalculated monthly based on your cumulative activity points from the previous 30 days.
Referral bonuses are credited when your referred friend completes their first deposit. Both you and your friend receive bonus recognition. Referral credits are added to your account balance and can be used immediately for play or withdrawn after meeting activity requirements. There is no limit to how many friends you can refer.
At hoki 99, we are transparent about how our bonuses work. Every offer is described clearly, and you can track your progress toward bonus eligibility in your account dashboard.
Our hoki 99 Platform Policies
Account Suspension and Closure
We at hoki 99 reserve the right to suspend or close your account if we believe you have violated these terms, engaged in fraud, or used our platform in violation of local law. If we suspend your account, we will notify you and provide an opportunity to respond. Upon account closure, any remaining balance will be returned to your original payment method within a standard verification window.
Data Protection and Privacy
We at hoki 99 keep your personal data protected using industry-standard encryption and security practices. Your data is used only for account management, payment processing, fraud prevention, and compliance with local law. We do not share your data with third parties except as required by law or to process your payments. For full details, see our Privacy Policy
Dispute Resolution
If you have a dispute with hoki 99, contact our support team with details of the issue. We aim to resolve all disputes within five business days. If you are not satisfied with our response, you may escalate your complaint to the relevant regulatory authority in your jurisdiction. Our services are available only where local law permits, and all disputes are subject to the laws of the jurisdiction where you access our platform.
Jurisdiction and Legal Notice
We at hoki 99 operate in supported jurisdictions where online gaming and sports betting are permitted by local law. Our services are not available in jurisdictions where online gaming is prohibited. You are responsible for verifying that access and use of our platform comply with your own jurisdiction's applicable law. We do not offer our services in jurisdictions where online wagering is prohibited.
Users across Jakarta, Surabaya, Bandung, Medan, and Semarang may access hoki 99 where local law permits. We support deposits and withdrawals via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and major Indonesian banks. All transactions are subject to verification and compliance with anti-money-laundering regulations.
Changes to These Terms
We at hoki 99 may update these terms at any time. Changes take effect immediately upon posting to our website. Your continued use of our platform after changes are posted constitutes your acceptance of the updated terms. We encourage you to review these terms regularly.
Limitation of Liability
We at hoki 99 provide our platform on an "as is" basis. We are not liable for any indirect, incidental, or consequential damages arising from your use of our platform, including loss of data, loss of profits, or business interruption. Our total liability to you is limited to the amount of your account balance at the time of the claim.
- You agree to use hoki 99 only for lawful purposes and in compliance with all applicable laws.
- You agree not to engage in fraud, money laundering, or any illegal activity on our platform.
- You agree to provide accurate information and maintain the confidentiality of your account credentials.
- You agree that we may suspend or close your account if we believe you have violated these terms.
- You agree that all disputes are subject to the laws of your jurisdiction and our dispute resolution process.
These terms constitute the entire agreement between you and hoki 99 regarding your use of our platform. If any provision of these terms is found to be unenforceable, the remaining provisions will continue in effect. For questions about these terms, contact our support team via your account dashboard.